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Privacy policy

1. Introduction

This is the privacy policy of Helena Vegter (‘’Wilhelmina Helena’’, ‘’us’’, ‘’we’’ and ‘’our’’). Wilhelmina Helena is an individual entrepreneurship. Therefore this website and all its communication is managed by Wilhelmina Helena. We are registered at the Chamber of Commerce under number 71063471. Any questions should be sent to contact@wilhelminahelena.com


2. General information

2.1 By using our website and webshop, submitting a complaint, or simply contacting us, you provide us with your personal data. We will keep your personal data confidential and secure.

2.2 We entrust the processing of personal data only to verified and trusted entities providing services related to the processing of personal data.


3. How do we obtain your personal data

We obtain your personal data because you provide us with it as a customer on our webshop, as a website visitor, or when reaching out to us.


4. What data do we obtain

We collect the following personal information from you: contact information such as your name, email address, mailing address, phone number, bank account number.


5. How we use your personal data

5.1 We use your personal information to optimally execute the agreement between customer and Wilhelmina Helena. When you contact us, we may store your information in order to respond to your concern optimally.
5.2 Wilhelmina Helena stores your personal data and order details because she is obliged to keep them for her administration, accounting and overview.

5.3 Your personal data will not be passed on to third parties by us except for that your data may be passed on to processors or external advisors in order to execute the agreement optimally.


6. Information relating to your method of payment

6.1 By placing an order you provide your payment details to a trusted partner (Ideal).

6.2 Helena Vegter may store details of your name and bank account number in order to optimally execute the agreement.


7. Data under EU GDPR compliance

7.1 The General Data Protection Regulation (GDPR) is a European regulation that prescribes which standards need to be observed by European companies when processing your personal data. Personal data means any data or information that relates to an individual who is or can be identified from that data. Processing is the term used for any operation or set of operations performed on personal data, such as collection and storage.

7.2 Wilhelmina Helena respects and values your right to privacy.


8. How long do we keep your data?

Wilhelmina Helena keeps your personal information only for as long as required by us. Please note that Wilhelmina Helena is obliged to keep information for our administration, accounting and overview.


9. Your rights as an affected party

9.1 Right of access: You have the right to access the personal data we store.

9.2 Right to rectification: If you think we’re storing inaccurate information, please contact us at contact@wilhelminahelena.com to rectificate your information.

9.3 Right to erasure: You have the right to have your personal data stored by us erased. However, we still keep some information stored for our administration, accounting and overview.

9.4 Right to restriction of processing: If you think that we are processing your personal data unlawfully or incorrectly, you can put a stop to that part of the processing.

9.5 Right to data portability: As a result of new legislation, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format from us. We can provide you with this information at your request.


10. Modifications

Wilhelmina Helena reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.


11. Questions

Questions about our privacy policy should be sent to contact@wilhelminahelena.com.

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